Privacy Policy

Frosty Jack's Diner & Sweet Shoppe

Welcome to Frosty Jack’s Privacy Policy. We respect your privacy and are committed to protecting your personal data. This Policy explains what information we collect when you opt in to our text and email marketing, how we use and share it, and your rights regarding that data.




1. Information We Collect


When you sign up for our SMS and/or email marketing, we collect:





  • Contact Information: Name, email address, mobile phone number.

  • Opt‑In Data: Date/time of opt‑in, the specific shortcode or web form used, and your IP address.

  • Technical Data: Device identifiers, browser type, and usage analytics when you interact with our messages or website.

2. How We Use Your Information

We use your data to:

Send you promotional offers, menu updates, event invitations, and reservation reminders.Improve our services by analyzing open‑rates, click‑rates, and in‑restaurant behaviors.Ensure message delivery, troubleshoot issues, and provide customer support. Comply with legal obligations and prevent fraud.


3. SMS & Email Marketing Details

Message Frequency: Varies; up to 6 messages/month.

Opt‑Out: Text STOP to our shortcode to unsubscribe; reply HELP or email [email protected] for assistance.

Rates May Apply: Message/data rates may apply; contact your carrier for details.


4. Data Sharing & Disclosure

We do not sell or rent your personal data. We share necessary information only with:

-Service Providers & Subcontractors: Third‑party vendors who help us operate our business—e.g., email platforms, SMS aggregators, payment processors, hosting providers, analytics services, and customer‑service support

firms.

-Legal Authorities: When required by law or to protect our legal rights.

-All the above categories exclude text messaging originator opt‑in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.


5. Cookies & Tracking Technologies

We use cookies, web beacons, and similar tools to personalize your experience, measure campaign performance, and remember your preferences. You can manage cookie settings in your browser.


6. Security

We implement administrative, technical, and physical safeguards to protect your data against unauthorized access, disclosure, or destruction. However, no system is 100% secure—please take care with your credentials.


7. Your Rights

Under applicable law, you may:

Access the personal data we hold about you.Correct or update inaccurate or incomplete information.Delete your data (subject to legal and contractual retention requirements).Opt‑Out of marketing communications at any time (see Section 3).


8. Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect data from minors. If you believe we have collected a child’s data, please contact us to request deletion.


9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the revised date at the top and, where appropriate, notify you directly.


10. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out:

Frosty Jack's Diner & Sweet Shoppe

Email:

[email protected]

Phone:

814-436-7012

Address:

922 Newton Sanford Rd, Pittsfield, PA 16340

Thank you for trusting Frosty Jack's with your information. We’re committed to safeguarding your privacy.

© Copyright 2025. Laurie Santillanes's Account [email protected] (814) 436-7012. 16 W MAIN ST All Rights Reserved.